Return Policy
Want To Make A Return?
We hope you loved everything you purchased, but if something did not work out, don’t worry we’re here to help!
Return Eligibility Requirements
Please read below for exceptions & rules:
- ALL ITEMS MUST BE APPROVED BEFORE RETURNING
- We do not honor refunds. Only option is to mail in for store credit of the purchase price of the item.
- All items must be returned within 14 Days of receipt.
- Please Email: returns@mimosaboutiqueca.com for approval.
- Please include order number in the email.
- Returned items must be unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
- Original tags (if applicable) must be attached & intact.
- If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
- All shoes ship without boxes. Please be aware before placing the order.
- FINAL SALE items will not be accepted for return. FINAL SALE items meet one of the following criteria:
-
- Intimates (i.e. Self Adhesive Bras, lingerie) and Jewelry
- Body Suits and White clothing
- Beanies/Hats, Scarfs, Gloves and Socks
- All sale/clearance/promotional item are FINAL SALE
- Gift cards
- Please Note: Items will be shown as final sale when they are put in your cart and will also show up as final sale on the receipt included with your order.
How To Make A Return
- Return for an exchange:
- We cannot provide exchanges or holds due to limited inventory. If an exchange is needed we encourage the customer to place a new order for the item(s) needed and return the other item(s) for store credit.
- Return for store credit:
- Must be postmarked within 14 days of the original order date.
- Shipping costs are the customer’s responsibility.
- How to send a return once approved:
- Send back the return yourself, using whichever shipping method you prefer (address provided below)
- Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged during their return to our warehouse!
- Please provide either the original receipt or include a piece of paper with your name and order number in the package.
- Send returns once approved to the following address:
- Mimosa Boutique
- ATTN: Returns Department
- 3962 Blackberry Ave
- Merced Ca, 95348
- Returns are processed within 7-10 business days of receipt and you will be e-mailed when we process your return!
- Returns that do not meet our eligibility requirements are subject to a restocking fee (this restocking fee can vary from $3 up to $25 depending on original purchase price of the item or items).
- If an ineligible item(s) is returned to us:
- Returns postmarked after 14 days from order date are subject to a restocking fee as long as these items are otherwise able to be resold (not worn, damaged, stained, etc). This restocking fee is equal to 10% of the original purchase price or $3/item whichever is greater.
- Ineligible returns (including returns that are postmarked after 14 days of order date in which the customer does not wish to have a restocking fee withheld) can be shipped back to the customer at their own expense.
- We will make every effort to contact you and during this time we will hold ineligible item(s) for 48 hours from the date of first contact. Should we not hear back within 48 hours, we will process the return with the applicable restocking fee withheld (if eligible) or donate the return to charity.